FAQ

The normal delivery time of your order is about 6-8 week after our office has confirmed your order
Delivery of your order is free of charge in the Netherlands, Belgium and the west part of Germany. In the rest of Europe the delivery costs are required, but depending on the order and location. We can give you an quotation on request.
For any question you can always call us on 00-31-541-523222 or send an email to itsmysofa….
There are several possibilities to get advice about our products. You can visit our showroom of course to see the furniture and get professional advice from our staff. Another possibility is that you call us (or email) with your questions and we can get back to you with professional advice. It is also possible that one of our professional consultants visits you at your home and gives you advice with fabric samples and all other information.
When you have decided and placed the order we will start within a few days to manufacture to be sure that your order will be delivered within the agreed delivery time. Cancellation of your order is possible within 2 days after the confirmation by email. After that period we will have to charge 35% cancellation fees.
When you have decided and placed the order we will start within a few days to manufacture to be sure that your order will be delivered within the agreed delivery time. Cancellation of your order is possible within 2 days after the confirmation by email. After that period we will have to charge 35% cancellation fees.
Most of the models are in our showroom in Oldenzaal, the Netherlands. If you want to see a particular item email or call us so we can advise you about the nearest location where the model can be seen.
We can give you any information and help you want. Just send us an email with your questions and we will be glad to help you. You can also call us during office hours on 00-31-541-523222
Of course this is possible. We have a large selection of fabrics but if you want a particular fabric to be placed on the model of your choice, no problem. Just email us the name and other information about the fabric of your choice and we will be glad to make you an offer for the selected item
All of our furniture is made of the best quality. We use solid beech wood frames and the highest quality foam. All is handmade in Europe by experienced craftsmen.
We give a 5-year warrantee on our sofas and chairs.